In association with Mobile Phones Direct, Accessory Village and JCB Toughphone
| BEST SMARTPHONE | |
| Winner: Samsung Galaxy SIII | |
| Runner up: Apple iPhone 4S | |
| BEST FEATURE-PHONE | |
| Winner: Samsung Tocco Lite 2 | |
| Runner up: Nokia Asha 300 | |
| BEST CAMERA-PHONE | |
| Winner: Apple iPhone 4S | |
| Runner up: Sony Xperia S | |
| BEST MULTIMEDIA PHONE | |
| Winner: Samsung Galaxy SIII | |
| Runner up: Apple iPhone 4S | |
| BEST VALUE PHONE | |
| Winner: HTC One V | |
| Runner up: Sony Experia U | |
| BEST SPECIALIST PHONE | |
| Winner: JCB Toughphone Pro-Smart | |
| Runner up: Motorola Defy Mini | |
| BEST TABLET | |
| Winner: Apple iPad | |
| Runner up: Samsung Galaxy Tab 10.1 | |
| BEST MANUFACTURER | |
| Winner: Samsung | |
| Runner up: Apple | |
| BEST NETWORK | |
| Winner: O2 | |
| Runner up: Vodafone | |
| BEST MVNO | |
| Winner: Virgin | |
| Runner up: Tesco | |
| BEST ONLINE RETAILER | |
| Winner: BuyMobilePhones.net | |
| Runner up: Mobile Phones Direct | |
| BEST HIGH-STREET RETAILER | |
| Winner: Carphone Warehouse | |
| Runner up: Phones4u | |
| BEST ACCESSORY RETAILER | |
| Winner: Mobile Fun | |
| Runner up: Accessory Village | |
| BEST RECYCLING SERVICE | |
| Winner: Mazuma | |
| Runner up: Envirofone | |
| BEST INSURANCE | |
| Winner: Protect Your Bubble | |
| Runner up: Supercover Insurance | |
| BEST CUSTOMER SUPPORT | |
| Winner: T-Mobile | |
| Runner up: O2 | |
| READERS CHOICE | |
| Apple iPad | |
| EDITORS CHOICE | |
| Samsung Galaxy SIII | |